Question 17: Child and Family Support Agency.
To ask the Minister to share with the Joint Committee on Health and Children the Implementation Plan for the new Child and Family Support Agency; including details of the transfer arrangements from the NEWB, Family Resource Centres and HSE; and the referral pathways for children and families to the new agency.
Vision for Child and Family Agency
The Programme for Government commits to “fundamentally reform the delivery of child protection services by removing child welfare and protection from the HSE and creating a dedicated Child Welfare and Protection Agency, reforming the model of service delivery and improving accountability to the Dáil.”
I established a Task Force to advise on the establishment of this new Agency. I requested the Task Force to base its work on “best practice in child welfare, family support and the delivery of public services, and according to principles that:
• The welfare of the child is paramount;
• Children and families should be supported in their local communities to the greatest extent possible;
• The welfare of children is founded upon strong and loving families and supported by the purposeful and shared responsibility of the state and society to always protect and promote their welfare;
• The Agency will operate to the highest standards of performance and value for money;
• Children will receive the best parenting when received into the care of the state.”
The final report of the Task Force was published in July last year and made recommendations on a number of key issues. The Task Force provided a specific chapter on the vision for the Agency, amongst which included the following:
“The Child and Family Support Agency, working in collaboration with the Department, provides leadership to relevant statutory and non-statutory agencies, ensuring that the conditions needed to achieve children’s wellbeing and development are fulfilled.
The Agency is responsible for the wellbeing of children and families who require targeted supports due to family and social circumstances. These range from support to families in the community to highly specialist interventions where children are at risk of being unsafe. Such children and families are not an isolated grouping nor are they a static grouping as children and families can move in and out of needing support as their life circumstances change.
In fulfilling its statutory role, the Agency ensures that:
• The needs of such children and families are identified at the earliest sign of their emerging need;
• A coordinated set of supports that addresses all the facets of a child’s wellbeing is put in place which incorporates and utilises well-developed interagency working mechanisms;
• The effectiveness of the supports is monitored;
• For the services provided directly or funded by the Agency, service delivery systems and practice are continuously reviewed to ensure they respond successfully to changing needs, and unmet need is clearly identified as a part of ongoing planning and reporting processes to the Department and the Minister;
• It provides mechanisms to engage with children, families and communities regarding the design and quality of service provision.”
I share the view of the Task Force that in order to achieve genuine improvements for children and families, the Agency must have a broader focus than child protection. Prevention, early intervention, family support and therapeutic & care interventions are all key to the provision of integrated multi-disciplinary services for children and families based on identified need.
It is my intention that the new Agency will address the persistent and difficult issues which have been found regarding the standardisation of services, communication, professional collaboration and coordination, and sharing of risk assessment, management and treatment for many children and families with the most complex needs. At the same time, the Agency will have a role in supporting families more universally – providing less complex, less intrusive, less expensive responses which have a preventive function.
The new Child and Family Agency and the wider transformation of children’s services represent one of the largest, and most ambitious, areas of public sector reform embarked upon by this Government. The reforms are much deeper than structural or organisational change as they embrace operational, cultural and inter agency improvement. As such, they will not be delivered overnight and the organisational arrangements are intended as an enabler of the improvement in outcomes which will be the real service goal in the years to come.
Progress on Planning and Implementation
On 13th July 2012, Government approved the drafting of Heads of a Bill to provide for the establishment of the Agency. The detailed policy decisions to inform the drafting of legislation were set out in these Heads of Bill and approved by Government in November last. Such policy includes:
• The functions and legal remit of the Agency;
• The constituent services that are to make up the new Agency;
• The governance arrangements between the Minister and the Agency and between the Board and the Executive;
• The funding relationship between the Minister and the Agency;
• The arrangements for the Agency to contract others to provide services on its behalf;
• The arrangements for dissolving the Family Support Agency and the National Educational Welfare Board; and
• Provisions for the transfer of staff, assets, liabilities and contracts.
The Government decided that the constituent elements of the Child and Family Agency on establishment day will be made up of:
● Child welfare and protection services currently operated by the HSE including family support and alternative care services.
● Other child and family related services for which the HSE currently has responsibility including pre-school inspections and domestic, sexual and gender-based violence services.
● Psychologists working in the community setting in relation to children and families
● The Family Support Agency.
● The National Educational Welfare Board.
The scope of these services is sufficiently broad to capture an enhanced range of both universal and targeted services operating to a unified management structure. These will constitute the immediate service responsibilities of the new Agency. Further consideration will be given to the subsequent transfer of additional services to the new Agency after the initial set-up phase and following further consideration of relevant recommendations of the Task Force in consultation with relevant departments.
The Agency will function as a separate statutory body with strong governance and a framework of public accountability underpinning its operations. The Agency will have a board appointed by the Minister based upon expertise and competency. Therefore, accountability and transparency will be a key feature of the governance and performance management frameworks to be introduced in the legislation.
The legislation must provide for the reassigning, under law, of the sensitive and complex legal responsibilities which arise in relation to the care and protection of children and the promotion of their welfare. Particular care is also being taken in respect of the disaggregation of the functions from the HSE to ensure that there are no unintended consequences (for either the Agency or the services remaining within the HSE) in the separation of functions, either in legal terms or in terms of the practical operation of day-do-day services for children and their families or other HSE clients.
Work on the drafting of the legislation has been progressing in conjunction with the Office of Parliamentary Counsel. The legislation is at an advanced stage and once it is finalised it will be brought to Government for the purposes of approving its introduction to the Oireachtas. The legislation is on the A list of the Government’s legislative programme and I intend to bring it before the House in this current term.
While the legislative process is under way, all necessary organisational preparations are continuing in parallel. These preparations are being led by the Programme Director/CEO Designate of the Child and Family Agency, Mr Gordon Jeyes. The preparations are being supported by an oversight group chaired by the Secretary General of the Department of Children and Youth Affairs. In addition to the CEO Designate, its membership includes officials of the departments of Children and Youth Affairs, Health and Public Expenditure and Reform; HSE Children and Families and a representative of the CEO of the HSE.
The oversight group is supported by a joint Department of Children and Youth Affairs and Child and Family Agency project team (led by the CEO Designate) which is driving day to day delivery of the overall project. Its responsibilities include the full range of activities required to bring the project to completion. Representatives of the Family Support Agency and the National Educational Welfare Board are also members of the team and are actively involved in leading the requisite change management programmes within those agencies. The project team undertakes integrated project planning, risk management and reporting. It reports to the Oversight Group and relevant matters are escalated to the Oversight Group if necessary.
Progress achieved to date in preparation for the Agency includes:
• the separation of children and family services within the HSE from other health and personal social services, with discrete management responsibilities and budgets;
• recruitment of a senior management team to lead the agency. All positions with the exception of the Chief Operations Officer and Head of Education Welfare are currently filled. These two positions are currently being re-advertised/advertised;
• the establishment of a dedicated sub-head for children and family services within the HSE Vote to bring transparency to the current budget of HSE children and family services;
• the undertaking of an external due diligence process, under the auspices of the two Departments, to inform the reassignment of budgets from the HSE to the Child and Family Agency;
• the establishment of an industrial relations process to communicate with staff representatives and resolve issues to facilitate the transition to the new Agency;
• the issuing in January 2013 of personal letters to almost 4,000 staff across the HSE, NEWB and FSA informing them of the plans to establish the new Agency and that it is intended that upon establishment their employment will transfer;
• commencement of external inspection by HIQA of the child welfare and protection services, in line with the goal of promoting enhanced transparency;
• the continued implementation of a comprehensive national change programme for the operational improvement of children and family services. This includes detailed design of referral pathways and assessment frameworks in order to ensure national consistency;
• continued implementation of the integration of education services within the NEWB and the development of the Family Resource Centre network in advance of the relocation of responsibilities to the new Agency;
• the appointment from January 2013 of Mr Gordon Jeyes as fulltime Programme Director for the establishment of the Child and Family Agency; and
• the recent approval of the Government that name of the new Agency will be the ‘Child & Family Agency’.
In line with the public service reform programme the replication and duplication of transactional or support functions such as payroll, financial transactions and property management will be avoided. These can be more effectively provided on a shared service basis in order to ensure that costs associated with disaggregation are entirely minimised. Accordingly, preparations are in place for the HSE to provide significant levels of such shared services to the new Agency. This will involve process and technical development within the HSE. HSE has recently received approval to contract for IT system enhancements necessary to facilitate this service which will be implemented this year.
In addition to these organisational preparations the decision has been taken to commence governance preparations on a shadow basis pending the enactment of legislation including its provisions for a Board. The Government has approved the appointment of Ms. Norah Gibbons as first Chairperson of the board of the new Child & Family Agency. Ms Gibbon’s expertise and experience in the area speaks for itself. It is intended that Ms. Gibbons will initially be appointed as Chairperson of the existing Family Support Agency which is one of the agencies being incorporated into the new Child & Family Agency. The appointment process will include appearance before the Oireachtas Health & Children Committee in line with procedures for the appointment of the chairpersons of state bodies. My Department will also be seeking expressions of interest for other board members by means of advertisement on the publicjobs and Department websites.
These appointments will reflect the intention, pending the legal establishment of the Child and Family Agency, to have the FSA Board prepare in advance for the governance task associated with the new Agency and provide oversight and direction to the preparations at an organisational level which are underway for the new Agency. The newly appointed board of the Family Support Agency will play this role on an administrative basis in addition to its existing statutory functions. Day to day statutory responsibility for child welfare and protection services and education welfare services will remain with the HSE and the NEWB respectively until these are transferred on the enactment of the necessary legislation. This approach reflects the overall strategy to undertake as much preparation as possible in advance of legislative enactment and the consequential transfer of onerous operational responsibilities.
It is important not to underestimate the scale of change involved and the absolute necessity for a carefully planned approach to be adopted while embarking upon such large-scale change within this crucial area of the public service. The approach to the project is informed by learning from the establishment of other major agencies, particularly where preparatory time was inadequate. Such preparations include allowance for sufficient consultation and consideration of the legislation by the Oireachtas and stakeholders in the period immediately ahead. A precise date for the establishment of the Agency will be set when consideration of the legislation by the Oireachtas has advanced.
In conclusion, it is considered that the intensive preparations underway and summarised here will provide for the effective establishment of the Child and Family Agency and will bring a dedicated focus to child protection, family support and other key children’s services for the first time in the history of the State, contributing in time to the transformation of what are essential services for families and communities.
Question 16 (Senator Jillian Van Turnhout)
To ask the Minister for Children and Youth Affairs to set out and provide details on the process for the selection of the sites; programmes; interventions; and supports to be provided under the new Area Based Approach to Child Poverty Initiative in 2013.
The Area-Based Approach to Child Poverty Initiative was allocated €2.5m in Budget 2013. The amount allocated will rise to €4.75 in 2015. It is hoped that this Initiative will be co-funded by Atlantic Philanthropies and discussions are ongoing to this end. This Initiative will build on and continue the work of the Prevention and Early Intervention Programme (PEIP) which supported projects in Tallaght, Ballymun and Darndale/Belcamp/Moatview.
The new Initiative reflects the Programme for Government commitment to adopt an area-based approach to child poverty in co-operation with philanthropic partners, drawing upon best international practice and existing services, to break the cycle of child poverty where it is most deeply entrenched.
I can confirm that the focus will be, very firmly, on outcomes, rather than inputs and outputs, and these will be referenced in (a) the selection of areas where children are most disadvantaged, and (b) in measurement of the success of interventions.
It has been proposed that the Initiative will consist of the following components:
• Continuation of interventions, where appropriate, in the 3 existing PEIP sites, subject to those programmes being supported by positive evaluations and evidence regarding impact and cost effectiveness
• Selection of 6 sites (including as appropriate proven programmes in existing PEIP sites), where multi-faceted approaches to addressing Child Outcomes via evidence based programmes will be implemented. The impact of these interventions will be monitored in a cost-effective manner, to ensure they have the intended outcomes on child well-being
• In time, the mainstreaming of proven, cost-effective evidence-based programmes into service delivery in a wider context than the areas specifically participating in the Area-Based initiative.
The Initiative is being overseen by a Project Team, chaired by the Department of Children and Youth Affairs with participation of the Departments of An Taoiseach, An Tánaiste, Public Expenditure & Reform, Environment Community & Local Government, Education & Science, Health, Social Protection, HSE, and including Atlantic Philanthropies. The Project Team is supported by the Centre for Effective Services (CES) and Pobal, which has been asked to act as the fiscal agent for the Initiative.
A Working Group to Support the Project Team has been established. At present it consists of DCYA, CES, Pobal and Atlantic Philanthropy.
My Department published details on its website on 12th April last outlining the overall selection process. Details of a seminar arranged for 25th April where the Initiative will be explained to potential applicants have also been published. It is intended that Applications will close by the end of May, and Stage 1 of the selection process is expected to be completed at the end of June. It is inspected that the finalisation of proposals may be effected more quickly in the case of some successful applicants than with others, depending on their readiness. Shortly and in advance of the seminar my Department will publish detailed guidance for applicants and an application form. The Department of Children and Youth Affairs will be happy to supply the committee with copies of these documents as soon as they are published.
The criteria for selection of proposals to attract support under the programme are as follows:
• Evidence of need – The level of poor outcomes for children in the target area
• The quality of the proposal
• Additionality & Sustainability – The degree to which the proposal leverages other resources
• Understanding & ability of the applicants to capture outcomes
The Working Group and Project Team will conduct assessments of the proposals and recommend projects for selection.
Who should apply?
Applications are invited from area-based groups of not-for-profit organisations, with a proven track record of working with statutory and non-statutory service providers and local community groups with a capacity to form consortia. These consortia must be in a position to propose and deliver an area based initiative that delivers on the programme’s objectives of:
Breaking the cycle of child poverty within areas where it is most deeply entrenched and where children are most disadvantaged, through integrated and effective services and interventions that address:
1. Child development, and/or
2. Child wellbeing and parenting, and/or
3. Educational disadvantage,
From pre-natal to 18 years of age.
Proposals are invited across all elements but particular consideration will be given to proposals that focus on the quality and effectiveness of services and interventions from birth to 6 years of age.
What will the programme provide?
Successful applicants will receive funding to implement proven and cost-effective early intervention and/or prevention programmes and practices. The level of funding which will be available to individual projects for the duration of the programme will vary depending on the scale and impact of each initiative and the level of existing resources allocated to the area concerned. It will be a requirement of funding that the programmes and practices are implemented collaboratively by all relevant service providers in the area, both statutory and non-statutory, using existing resources. Applicants should have regard to the fact that, while the initiative is expected to provide additional levels of funding until 2016, the objective is to work towards withdrawal or reduction of additional funding from then on.
Research and evaluation
Research and evaluation were key elements of the PEIP and will continue to be important components of the new initiative to ensure that the outcomes from the interventions are evaluated and measured. Given that the new initiative will build on trialled and proven leaning from the PEIP, and other prevention and early intervention projects funded by the State and/or Atlantic Philanthropies, the research and evaluation component is expected to be less onerous and will be centrally directed.
Successful applicants will be subject to on-going research and evaluation requirements, overseen at central level by an Expert Advisory Committee. This process will be assisted by the Centre for Effective Services, acting on behalf of the Department.
With the exception of applicants who demonstrate an acceptable record in the delivery of prevention and early intervention programmes (e.g. the existing PEIP sites), successful applicants will be expected to avail of mentoring assistance over the course of the new initiative.
It is anticipated that the initiative will expand over time, both in terms of the number and type of area based interventions and the degree of systemic change and mainstreaming of evidence based programmes and practices which is taking place. In tandem with this, it is anticipated that the range of area based projects which will be included in the initiative, will broaden.
Applications will also be required to demonstrate an approach which is based on additionality to existing levels of service provision and resources both statutory and non-statutory i.e. the proposal should demonstrate how existing services, practices and resources will be made more efficient and more effective as a result of the proposal. In effect, the initiative is expected to promote improved inter-agency collaboration at local level leading to systemic change which is capable of being replicated on a broader or national scale.
Question 18 (Senator Jillian Van Turnhout)
In light of the Fifth Report (July 2012) of the Government’s Special Rapporteur on Child Protection, Geoffrey Shannon, to ask the Minister to confirm the status of:
• The examination he called for to establish whether the system of Direct Provision itself is detrimental to the welfare and development of children and whether, if appropriate, an alternative form of support and accommodation could be adopted which is more suitable for families and particularly children.
• The establishment in the interim of an independent complaints mechanism and independent inspections of Direct Provision centres and the recommendation that consideration to these being undertaken through either HIQA (inspections) or the Ombudsman for Children (complaints).
No answer provided.